Frequently Asked Questions

We’re here for you.  If you can’t find the answer to the question you’re looking for, please feel free to contact us!

Bluefile.com is a cloud-based platform that offers comprehensive solutions for document management and workflow automation.
To sign up for Bluefile.com, simply go to our website and click on the "Sign Up" button on the top right corner of the screen. You may also click here. You will be prompted to provide some basic information, after which you will be able to create your account.
Bluefile.com supports a wide range of document formats, including Word documents, PDFs, images, spreadsheets, and more.
Yes, we take data security very seriously at Bluefile.com. We use industry-standard encryption protocols to protect your data, and we regularly perform security audits to identify and address any vulnerabilities. For more information you can visit the page that outlines our security architecture
You can access your files on Bluefile.com from any device with an internet connection. Simply log in to your account using your username and password, and you'll be able to view, edit, and share your files.
Bluefile offers a 30-day free trial, followed by a yearly subscription fee of $199. With Bluefile, you can safely store, share, receive notifications, automatically import licenses at an affordable price.
If you have any questions or issues with Bluefile.com, our customer support team is available 24/7 to assist you. You can reach us by phone, email, or live chat.
While bluefile is designed to be a collaborative effort, it is important to be cautious when sharing sensitive information. Each file in your bluefile can be marked as "sensitive," which means it won't be sent with the general bluefile unless you manually share it. For example, if your driver's license is marked "sensitive", it will only be shared with a credentialer if you manually give permission to view it. This can be done from the credential itself, or you may elect to share it when you share your bluefile.
Yes, Bluefile allows users to share specific files without giving full access. When sharing a file, you can choose who to share it with, and what level of access they have.
No, anything added to your bluefile from a company must be manually reviewed by the user before becoming an official part of the user's Bluefile.
Yes, Bluefile allows those authorized by the user to download a zip file with all the information the user has permitted to be shared.